Privacy policy
HugeSupplements (“HS”) respects the privacy of all Users of its site. This Privacy Policy advises you on how we collect, use, share, and protect information about you. Any changes in our Privacy Policy will appear on this page so that you are aware of the data we collect and how we use it. We will notify you of material changes to this Privacy Policy by posting on our website that the Privacy Policy has been revised and by updating the effective date of the Privacy Policy.
Personal Information We Collect:
Depending on how you choose to interact with HS and our site, we may collect personal information from you. We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. The information collected from you may include the following:
- Contact information, including your name, phone number, and email and physical address;
- Account information, such as online password and other log-in details used to access our products and services;
- Payment information, such as name, billing address and payment card details, including card number, expiration date and security code;
- Location data (such as data derived from your IP address, country and/or ZIP code) and, with your consent, the precise geolocation of your mobile device;
- Social media handles, content and other data posted on our official social media pages;
- Information we obtain from third-party social media services or payment services;
- Demographic and preference information (e.g., date of birth, gender, dietary preferences, allergie, etc) and other responses you may provide to our inquiries;
- Contact information you provide about friends or other people you would like us to contact; and
- Other personal information contained in content you submit to us, such as through our “Contact Us” feature or customer support tools.
HS may also collect personal identification information from You in a variety of other ways, including, but not limited to, when You visit our site, register on the site, place an order, fill out a form, subscribe to any newsletter or participate or use other activities, services, features or resources we make available on the HS site. You may be asked for, your name, email address, mailing address, phone number, credit card information.
HS may also partner with third party advertising networks that collect IP addresses, unique device identifiers (UDIDs), browser type, operating system, time zone, country, referring pages, and other information through the use of cookies, web server logs and pixel tags on our website, emails, and on third party websites and emails. These partners use this information to provide you with advertisements that are customized to your particular preferences, including for companies that are not affiliated with us. We may use this process to help us manage and improve the effectiveness of our marketing efforts. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under certain laws. Depending on where you reside, you may, have the right to opt out of targeted advertising, sharing, and sales of your personal information. You can do so by visiting https://www.aboutads.info/choices, http://www.networkadvertising.org/choices/.
How We Use That Information:
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
In addition to the above, HS uses your personal information to enhance your customer experience and operate HS’s business. HS may use the personal information we obtain about you to:
- process and fulfill orders, and keep you informed about the status of your order;
- establish and manage your account;
- identify and authenticate you so you may order our products and access and use our website;
- provide customer and technical support;
- communicate with you regarding news updates, notices, special promotional offers, advertisements and marketing materials, our products and services, or other information that may be of interest to you;
- communicate about, and administer participation in, special events, programs, promotions, offers, surveys, focus groups and market research;
- notify you about product safety and recall information, such as reporting an adverse event or communicating a product recall;
- operate, administer, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products and services; developing new products and services; performing analytics (including market research, trend analysis, financial analysis, and anonymization and aggregation of personal information); managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
- protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
- comply with and enforce applicable legal requirements and relevant industry standards and policies, such as this Privacy Policy and our Terms of Use.
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We may retain Personal Information for as long as necessary to fulfill our business purposes and as is required or permitted under applicable laws.
Do Not Track:
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
How We Protect Your Information:
We have implemented reasonable security measures with respect to your information. Please be aware that, despite our efforts, no data security measures can guarantee security and confidentiality in all instances. There are also steps you can take to protect your information by, for example, keeping your account passwords secure.
State-Specific Notices:
Certain states, including California, Virginia, Colorado, and Connecticut require additional information regarding our privacy practices and your privacy rights. Depending on whether you are a resident of those states (“Consumer”), we provide you additional notices about our privacy practices and consumer rights relating to your personal information or personal data, as defined under those laws.
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Categories of Personal Information |
Examples of Personal Information Collected |
Uses of Personal Information |
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Identifiers. |
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, telephone number, account name, social security number, or payment card information. |
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California Customer Records or similar information in states with applicable privacy laws. |
A name, postal address, signature, telephone number, social security number, or payment card information. |
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Protected classification characteristics under California or federal law. |
Age. |
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Commercial information. |
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
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Internet or other similar network activity. |
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. |
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Sensory data. |
Audio (such as call recordings). |
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Inferences drawn from other personal information. |
Profile reflecting a person's preferences, characteristics, or behavior. |
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Personal Information does not include de-identified information or aggregate consumer information. HS obtains the categories of Personal Information listed above from the following categories of sources:
- Directly from you. For example, from forms or surveys you complete or products and services you purchase.
- Indirectly from you. For example, from observing your actions on our website or from information your computer or mobile device transmits when interacting with our website or mobile applications, among other things.
- Third parties. For example, third party partners may give us information about you.
- Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, HS has disclosed the following categories of Personal Information for a business purpose to the following categories of recipients:
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Category of Personal Information |
Categories of Recipients |
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Identifiers. |
Service providers, web hosting and internet service providers, information technology, customer service, cloud service, data analytics, marketing and advertising. |
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California Customer Records or similar information in states with applicable privacy laws. |
Service providers, information technology, customer service, data analytics, marketing and advertising. |
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Internet or other similar network activity. |
Service providers, web hosting and internet service providers, information technology, cloud service, data analytics, marketing and advertising. |
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Inferences drawn from other Personal Information. |
Data analytics, marketing and advertising. |
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. We will not retain your Personal Information for longer than is reasonably necessary to carry out the purposes we disclose in this policy.
- Sales and Sharing of Personal Information
California and other applicable law may require us to provide certain disclosures about Personal Information we “sell,” which means certain scenarios in which HS has disclosed Personal Information with third parties or affiliates, in exchange for valuable consideration. In the preceding twelve (12) months, HS has not sold Personal Information.
California and other applicable law may require us to notify you if we “Share” your Personal Information with third parties. For purposes of the CPRA, “Sharing” means that we make available or otherwise disclose your information to third parties for cross-context behavioral advertising, such as targeting of advertising to you based on your Personal Information obtained from your activity across businesses, websites, apps, and services other than our Services. In the preceding twelve (12) months, HS has shared your Personal Information in each of the above contexts.
- Notice of Financial Incentive
California’s privacy law requires that we notify you if we provide you a program, benefit, or other offering, related to the collection, deletion, or sale of Personal Information, which it defines as a “financial incentive.” We offer coupons and other product incentives to prospective and current consumers. Sometimes, consumers sign up or provide us their Personal Information (e.g., email address) in order to receive our coupons or product incentives. As such, under the CCPA, our coupons and product incentives may be considered financial incentives provided in exchange for the collection and retention of Personal Information.
We offer these coupons and other product incentives to enhance our relationship with you or so you can enjoy or try our products at a lower price. There is no obligation to opt-in and consumers may opt-out at any time. The details of each program are contained in each such program offering.
The consumer data received in exchange for your participation is dependent on a number of factors, including, for example, whether and to what extent you take advantage of any offerings and whether and to what extent you opt out of any offerings but is roughly equivalent to the value of the coupon or product offered.
- Your Consumer Rights and Choices
Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of Personal Information we collect, use, disclose, and sell, and to access your information, (2) request correction of your Personal Information, (3) request deletion of your Personal Information and (4) not be discriminated against for exercising these rights.
Exercising Your Rights
To exercise the access, data portability, correction, and deletion rights described above, as well as to request that we limit our processing of your sensitive personal information, please submit a verifiable consumer request to us by either:
- Writing us at:
HUGESUPPLEMENTS INC.
1526 Douglas Drive
Garland, TX 75041 USA
- Emailing us at support@hugesupplements.com with "PRIVACY POLICY" in the subject line.
Once we receive the request, we will validate the information that you provide and send a message to the email address you provided in the request. Please follow the instructions in that email to verify your email address and/or provide any additional information that may be needed to process your request.
If we deny your request, you may appeal our decision by submitting a written request for such an appeal to: HUGESUPPLEMENTS INC., 1526 Douglas Drive, Garland, TX 75041 USA.
If you have concerns about the result of an appeal, you may contact the attorney general in the state where you reside.
Only you, or a person authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. If we receive your request from an authorized agent and they do not provide a valid power of attorney, we may ask the authorized agent to provide proof that you gave the agent signed permission to submit the request to exercise rights on your behalf. In the absence of a valid power of attorney, we may also require you to verify your own identity directly with us or confirm to us that you otherwise provided the authorized agent permission to submit the request. If you are an authorized agent seeking to make a request, please email us at support@hugesupplements.com with "PRIVACY POLICY" in the subject line.
Third Party Websites:
You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own policies.
SMS/MMS Mobile Message Marketing Program:
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
How to Contact Us:
If you have any questions regarding this Privacy Policy or our privacy practices, you may email us at support@hugesupplements.com with "PRIVACY POLICY" in the subject line
You may also send written requests and submissions to:
HUGESUPPLEMENTS INC.
1526 Douglas Drive
Garland, TX 75041 USA